FAQ
Q: What is the meaning of “Shortie Shorts”?
A: “Shortie Shorts” refers to the shorter length of the shorts compared to the average length of shorts.
Q: Does your shorts run TTS?
A: I recommend always using the sizing chart before purchasing since so many children are all shapes and sizes. If your child is in between sizes, I always recommend sizing up. These shorts run closer to the smaller end of the size in my opinion.
Q: Do the outfits run TTS?
A: Our outfits run TTS but as always size up if in doubt or in between sizes!
Q: Do you give discounts?
A: Yes! When purchasing a item full price, each additional item receives an additional 10% off!
Q: How much is shipping?
A: All purchases have a flat rate of $3.50 for first class shipping. All orders of $50 + qualify for FREE SHIPPING!
Q: What if I order the wrong size?
A: Please refer to the return policy
Q: What if there is a defect on my item?
A: Annie-Kate Designs stands by the quality of the product but if any item is damaged when received a full refund will be issued! Please refer to the refund/return policy.
Q: Do you have Pre-Orders?
A: This is not a Pre-Order site, but if you would like to order sizes or colors in advance of a season, please message us at anniekatedesigns@gmail.com!
Q: How do I reach AKD if I have a question?
A: You can email me at anniekatedesigns@gmail.com or message me on my Facebook page Annie-Kate Designs!
Q: Can I contact you through your personal messenger?
A: Sure! I will be more than happy to assist you if I see your message, however, sometimes messages go to my spam folder and get lost from an unknown person who’s not on my friends list.
Q: Do you sell wholesale?
A: No, I do not sell wholesale at this time
Q: What is your shipping time?
A: All orders ship within 2-3 days! If there is a delay in shipping, we will notify you by email of the reason and the new shipping date.